Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Merchnow AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Merchnow AI provides an AI-powered chat platform that allows users to interact with various AI models for conversational AI, productivity, and creative tasks. We offer different subscription tiers with varying levels of access and features.

3. User Accounts

You must create an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating your account.

4. Acceptable Use

You agree not to use our services to: generate illegal, harmful, or offensive content; violate any laws or regulations; infringe on intellectual property rights; attempt to reverse engineer our AI models; or interfere with the proper functioning of our services.

5. Subscription and Billing

Paid subscriptions are billed monthly. You may cancel your subscription at any time, and access will continue until the end of the current billing period. We reserve the right to change our pricing with 30 days notice.

6. Intellectual Property

The Merchnow AI service, including its original content, features, and functionality, is owned by Merchnow LLC. Content you generate using our AI models is yours, subject to applicable laws and third-party rights.

7. Limitation of Liability

Merchnow AI is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Continued use after changes constitutes acceptance of the new terms.

9. Contact

For questions about these Terms, contact us at:

Merchnow LLC
2007 Aldrich Ave S
Minneapolis, MN 55405
Email: legal@merchnow.ai