Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes your name, email address, and chat conversations with our AI models.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data is encrypted in transit and at rest.

4. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also retain and use your information to comply with our legal obligations.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also request a copy of your data or ask us to restrict its processing. To exercise these rights, please contact us at privacy@merchnow.ai.

6. Third-Party Services

Our services may use third-party AI providers (NVIDIA) to process your queries. These providers have their own privacy policies and we recommend you review them. We do not sell your personal data to third parties.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Merchnow LLC
2007 Aldrich Ave S
Minneapolis, MN 55405
Email: privacy@merchnow.ai